These Terms of Service ("Terms") govern your use of services provided by Thinklytic Software Solutions ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part, please do not use our services.
01 — Acceptance of terms
By accessing and using our website, services, or any related applications, you accept and agree to be bound by these Terms. If you do not agree, please do not use the service.
02 — Description of services
Thinklytic Software Solutions provides:
- SaaS sales consulting and implementation
- Software consulting and advisory services
- Custom software development and solutions
- Digital transformation consulting
- Technology strategy and planning
- System integration and implementation
03 — User accounts
When you create an account, you must provide information that is accurate, complete, and current. You're responsible for safeguarding the password and for all activities under your account.
Account responsibilities
- Maintain the confidentiality of your account
- Accept responsibility for all activity under your account
- Notify us immediately of any unauthorised use
- Do not use another person's account without permission
04 — Intellectual property
The service and its original content, features, and functionality are and will remain the exclusive property of Thinklytic Software Solutions and its licensors. The service is protected by copyright, trademark, and other laws.
Our intellectual property
- All content, trademarks, service marks, logos, and icons are proprietary
- You may not use our IP without express written consent
- Unauthorised use may result in legal action
Your intellectual property
You retain ownership of any IP rights in content you submit. By submitting, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with our services.
05 — Acceptable use
You agree not to use our services to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit harmful, offensive, or inappropriate content
- Attempt unauthorised access to our systems
- Interfere with or disrupt our services
- Use our services for any illegal purpose
06 — Payment terms
Pricing and payment
- All fees are quoted in the currency specified, exclusive of taxes
- Payment is due upon receipt of invoice unless otherwise agreed
- We reserve the right to change pricing with 30 days' notice
- Late payments may result in service suspension or termination
Refunds and cancellations
- Refund policies vary by service and are outlined in individual agreements
- You may cancel in accordance with the cancellation terms in your agreement
- No refunds for services already delivered
07 — Privacy & data
Your privacy matters. Our collection and use of personal information is governed by our Privacy Policy, incorporated into these Terms by reference.
08 — Limitation of liability
To the maximum extent permitted by law, Thinklytic Software Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, use, goodwill, or other intangible losses — resulting from:
- Your use or inability to use our services
- Any unauthorised access to or use of our servers or personal information
- Any interruption or cessation of transmission
- Any bugs, viruses, or harmful code transmitted through our services
09 — Disclaimer of warranties
Our services are provided "as is" and "as available," without warranties of any kind. We do not warrant that:
- Our services will be uninterrupted or error-free
- Defects will be corrected
- Our services or servers are free of viruses or harmful components
- Results obtained will be accurate or reliable
10 — Indemnification
You agree to defend, indemnify, and hold harmless Thinklytic Software Solutions and its officers, directors, employees, and agents from claims, damages, obligations, losses, liabilities, costs, or debt arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party right
- Any claim that your content caused damage to a third party
11 — Termination
We may terminate or suspend your account and access immediately, without prior notice or liability, for any reason — including breach of these Terms.
Effect of termination
- Your right to use our services ceases immediately
- We may delete your account and associated data
- Provisions that by their nature survive termination will survive
12 — Governing law
These Terms shall be interpreted and governed by the laws of the State of California, without regard to its conflict-of-law provisions. Disputes shall be resolved in the courts of San Francisco County, California.
13 — Dispute resolution
Before any legal action, please contact us to resolve the matter. If informal resolution fails, both parties agree to attempt mediation before litigation.
14 — Changes to terms
We reserve the right to modify or replace these Terms at any time. For material revisions, we'll provide at least 30 days' notice. What constitutes material change is determined at our sole discretion.
15 — Severability
If any provision is held unenforceable or invalid, it will be changed and interpreted to accomplish its objective to the greatest extent possible under applicable law; remaining provisions continue in full force.
16 — Entire agreement
These Terms constitute the entire agreement between you and Thinklytic Software Solutions regarding use of our services, superseding any prior agreements.
17 — Contact
Questions about these Terms? Email trythinklytic@gmail.com. We respond within 24 hours on working days.